The other day, I stopped in Toys R Us to purchase the Schleich War Elephant which I read about in the toy trade magazine. In the Toy R Us circular they had Schleich for 25% off. I found they had the complete set elephant, howdah and three figures normally $69.99 for $52.56. I got this price from sign on the front of the displlay. I picked the item up and a Schleich dinosaur for Laurie and headed to the check out. When I got there and they started to ring up it was list price. I asked for the manager which came shortly later. She stated that 25% price off was for only those items in the picture in the catalog. She did not stay a moment to let me explain where I got the price and headed off in another direction. Once she left, I turned to the clerk and told him to keep the items and walked out.
One other note on Toys R US they are carrying the large size cowboys I had gotten from my friend Peter Evans. Besides the figures they have a wagon, a stagecoach and asheriff’s building in scale to the figures. They are also doing pirates that have two pirate ships that might be adapable to 54mm and 60mm figures.
Now that’s what you call great customer service.
Ed
If Laurie and I had done what the manager in Toys R US did in our human jobs we would have been called on the carpet.